Your privacy is critically important to us.
Like most website operators, Heartland Recovery collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Heartland Recovery’s purpose in collecting non-personally identifying information is to better understand how Heartland Recovery’s visitors use its website. From time to time, Heartland Recovery may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
GATHERING OF PERSONALLY-IDENTIFYING INFORMATION
Certain visitors to Heartland Recovery’s websites choose to interact with Heartland Recovery in ways that require Heartland Recovery to gather personally-identifying information. The amount and type of information that Heartland Recovery gathers depends on the nature of the interaction..
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.
PROTECTION OF CERTAIN PERSONALLY-IDENTIFYING INFORMATION
Heartland Recovery discloses potentially personally-identifying and personally identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Heartland Recovery’s behalf or to provide services available at Heartland Recovery’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Heartland Recovery’s website, you consent to the transfer of such information to them. Heartland Recovery will not rent or sell potentially personally-identifying and personally identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Heartland Recovery discloses potentially personally identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Heartland Recovery believes in good faith that disclosure is reasonably necessary to protect the property or rights of Heartland Recovery, third parties or the public at large.
If you are a registered user of https://www.heartlandrecovery.org and have supplied your email address, Heartland Recovery may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Heartland Recovery and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Heartland Recovery takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifying and personally-identifying information.
Heartland Recovery may collect statistics about the behavior of visitors to its website. Heartland Recovery may display this information publicly or provide it to others. However, Heartland Recovery does not disclose your personally-identifying information.
To enrich and perfect your online experience, Heartland Recovery uses “Cookies”, which are small pieces of information that our websites place on your computer to allow the website to remember information about your computer and to allow you to login. We also use Google Analytics to look at cookies from all of our visitors to see which parts of our website are visited more often and the patterns of browsing around (See Third Parties below). If you simply wish to view information on our site, you can do so with cookies disabled in your web browser. If you disable cookies, certain features of our websites will not work. Our websites are not compatible with “Do not track” requests.
Other websites and Services
We may have links or embedded content on our websites that points to or comes from other websites. These websites may be run by third parties who have their own privacy policies. Our linking to a website is not an endorsement of that website or company. We may add other third parties in the future which may not be listed here.
We will comply with lawful requests to provide information to law enforcement agencies.
Individuals who enroll or who have been enrolled in the Heartland Recovery program are protected by our client confidentiality policy. Without a client code, given to the client and approved contacts upon intake, employees may not confirm or deny an individual’s enrollment. Individuals or agencies requesting program-related client records must complete an Authorization of Release form which must be signed by the client and notarized. Heartland Recovery will honor subpoenas served for records as applicable by law.
Emergency contacts listed on a client’s application may be contacted due to circumstances including but not limited to:
- The client requires hospitalization or medical attention
- The client becomes a potential threat to himself/herself or others
- The client leaves against recommendation